Technical Information:

HARDWARE REQUIREMENTS:

• CPU: Intel-based Pentium processor, or MAC.
• Memory: 32 megabytes RAM (recommended)
• Disk Storage: at least 200MB drive (recommended)
• Internet Access: 56K modem (faster the better)
• Screen: Set to 800x600 resolution (preferred)

 
SOFTWARE REQUIREMENTS:

• Operating System: Windows 95, 98, 2000, Me, XP or NT (ver.4);
  MAC OS 8 or better.
• Web Browser: Internet Explorer 5.0 or greater; Netscape Navigator 7.0 or greater. For reasons of security, your browser must be enabled to accept cookies by default.
• Adobe Acrobat Reader: This software enables users to view graphical documents (PDF files) within the Web browser. Adobe automatically installs a plug-in that enables it to work with Netscape or Internet Explorer. Various documents on are in PDF-format. Visit Adobe.com to download their free software.
• Any software that can play WAV or MP3, RealPlayer and QuickTime files.

User Account and Registration Support
If you are having trouble with your existing account or having problems with registration, please Contact registration support at (818) 460-7093 or via E-mail at medianet@disney.com.

Technical Support
Technical support for the SOAPNet Medianet web site can also be received by contacting our Tech Support desk at (818) 460-7480 / (818) 460-7863 or via E-mail at medianet@disney.com.